Why my e-mail client deletes my emails from the mail server?

By default the protocols for incoming mail POP3 letters are copied from the e-mail client locally on the client computer, then automatically deleted from the server. This setting can be changed so that letters can be downloaded locally on the client computer and a copy of the letters is maintained ...

How do I change my Account plan?

How to Customize templates?

By logging in your profile into the system and select Documents from the main menu,you will open a list with your documents. Select the document you want to assign a template (by the icon View document, at the end of each document or text in Type).). And once you load the ...

How to write to all of my employees, users, providers and all ?

To the left, there is a vertical menu Messages and Chat, choose it. You will see a window with the names of your employees, consumers and others, click on Send chat - against each name. If you want to add to any or all ...

How can I change the Time zone or the currency ?

You can change the time zone and currency by logging into your account. From there you can change as your business information and currency and time zone, they are the last two fields to fill in after you enter the data, save it from ...

How can I change the account which I use now ?

Upper left you have a menu where you can change the language, style, and account, which are currently in the system. If you have more than one company, and it is registered in the system instead of exiting and entering again with your ...

How to create a password ?

Log in Users, then submenu Change Password. You have two options to get the password automatically, click once on the Create password - in the empty field side you will see variations of your password, after you select one, click Use password. Another way ...

How can be shown the notification panels in the web site ?

If you want a windows with notification panels to be shown in your site, you can set this feature by going to Settings, go to the category suggest ups online. Then from the drop-down menu, select Show All,then press Save.

How can be shown the tooltip boxes ?

If you want a window with tootips to be shown in your site, you can set this feature by going to Settings, go to the category Windows with tooltips boxes. Then from the drop-down menu, select Show All, then press Save.

How to add a new account in the system ?

Log in Account, then click in the right - Add button. The system will switch you to another page where you must fill in the information (name and company address, phone, e-mail, accountable person, website, bank, etc.) for the new account (company).

How to add a website to my account ?

This option is available from the Account, in the subcategory Web site you'll see a field to fill, there must enter the name of your site and save the changes.

How to change the country, where is my bussiness ?

Once you log in with your account, go to the subcategory Country, right type the state, where is your business. Do not forget to save your changes!

How to add information about my bank account ?

You can add information about your bank account by logging into Account, where you will see 3 subcategories: IBAN, Bank and Bank code. The information is entered manually into separate fields for this.

What is web digital signature?

Тhe еlectronic signingof a document is the result of the service, which includeselectronic document and is associated to it or logically connected universal electronic signature (UES) and informative text file with instructions for validation of electronically-signed documents.

How to add tеmplate of a document?

The creation of templates becomes very easy and fast! Once you have logged in to the My-dox, go to the Document menu, then enter submenu Templates. You will open a new page similar to Word, click on it and delete text (characters on ...

How to remove

If you want to print a document, but there is a text on the header and footer that you do not need, you can remove it in a very easy way. On the left there is a menu with options, select More settings. You will see the additional options: - Simplification ...

How to add a discount for a period?

If you want to add a discount on a product for a certain period of time, go to Settings, Marketing Tools. Under the menu Newsletter, there isAdd discount button, press it. Then enter the product or service which will make discount, enter discount rate, then ...

How to send invitation mail to your friend so he can use My-dox system

When you are logged into My-dox system, at the bottom you will see a button with a text above him "Invite friend". When you enter your friend's mail, click on "Invite". In this case, your friend will receive in his mailbox a message for you with a link to accept invitation. After you ...

How to set up My-dox to work with my domain

To set up My-dox to work with your own domain, you must do the following : Log in with your account in the My-dox system Choose Account from the menu top right 3. ...

I logged into my account, but I can’t access anything! There’s barely anything there!

If you’ve logged in and your page looks different from how you remember, it’s likely that you accidentally logged in as a Client or used Staff credentials. This usually occurs if you click on any link from a sent email from your My-dox account for a test Invoice/Estimate or for a ...